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We offer free worldwide shipping on all orders over USD $69.
Shipping fees for smaller orders will be calculated and displayed at checkout.
Once your payment is completed, our team will promptly confirm your order and perform a careful quality check of each product to ensure it meets our high standards of safety and care.
We typically ship within 1–3 business days, so you can begin your self-care journey as soon as possible.
UOOMII ships to most countries around the world because we believe pleasure has no borders.
However, please note that we are unable to deliver to certain restricted or remote regions at this time, including:
Non-Deliverable Areas:
If your address falls under one of these exceptions, we’ll reach out to you to find an alternative delivery solution.
Once your order is shipped, you’ll receive an email with a tracking number so you can follow your package’s journey in real time.
You can track the status anytime at https://www.17track.net/en.
If you have any delivery concerns, feel free to reach out to us at support@getuoomii.com — we’re here to help.
We take every report of damage seriously.
If your item arrives damaged during shipping, please contact us within 48 hours of receiving your parcel and send us photos of the damaged item(s) to support@getuoomii.com.
Once we confirm the damage, we’ll offer a replacement or refund, and we’ll cover the return shipping cost if necessary.
Delivery time may vary depending on customs processing, local carrier delays, weather conditions, and other external factors.
For the most accurate delivery estimate, please refer to your tracking information.
We are not responsible for delivery delays or failures caused by incorrect or incomplete shipping information (e.g., wrong address, contact number, or recipient name).
If you notice any mistakes in your order information, please email us as soon as possible before your order ships, including your order number and updated details, to support@getuoomii.com.
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